ECHON Building Products, (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes the information we collect through our website at echonbuildingproducts.com (the “Site”), how we use and protect it, and the choices available to you.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with this Policy, please do not use our Site.

Information We Collect
How We Collect Your Information
Purposes for Collecting Your Information
Cookies and Tracking Technologies
How We Use Your Information
When We Disclose Your Information
Social Media
How We Protect Your Information
Retention and Destruction of Personal Information
Your Privacy Rights
Children’s Privacy
Links to Third-Party Websites
Changes to This Policy
Contacting Us

1. Information We Collect

We may collect the following categories of personal information:

Contact and Identity Information

Full name
Email address
Telephone number
Mailing address

Project and Business Information

Details about your construction or renovation project
Business type and purchasing preferences
Dealer, distributor, or contractor information

Optional Demographic Information

Age range
Geographic location
Industry experience or background

Technical and Usage Information

IP address and approximate location
Browser type and version
Pages visited and time spent on the Site
Referring URLs

Providing optional demographic information is not required to receive a response to your inquiry.

2. How We Collect Your Information

We collect personal information through the following means:

Contact Forms: When you submit a request through our Contact Us page, we collect the information you provide (name, email, phone, message).

Blog Subscription: When you subscribe to our blog updates, we collect your email address for the purpose of sending you notifications.

Cookies and Tracking: We automatically collect certain technical information when you visit the Site. See Section 4 for details.

Recruitment: If you voluntarily submit information for employment opportunities, we collect and process that information for recruitment purposes.

Social Media Interactions: If you interact with our social media pages (Facebook, Instagram, LinkedIn, YouTube), those platforms may collect information about

you in accordance with their own privacy policies.

3. Purposes for Collecting Your Information

We collect and use your personal information for the following purposes:

To respond to your inquiries and service requests
To provide product information, technical specifications, and support
To send promotional communications (only if you have opted in)
To process blog subscription requests
To maintain and improve the functionality and security of our Site
To analyze usage trends and develop new products and services
To comply with legal and regulatory obligations
To evaluate candidates for employment opportunities

4. Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit our Site. We use cookies and similar tracking technologies for the following purposes:

Essential Cookies: Required for the basic functionality of our Site, such as page navigation and access to secure areas.

Analytics Cookies: Help us understand how visitors use our Site (e.g., pages visited, time on site, traffic sources). This information is used in aggregate form and does not identify individual users.

Marketing and Social Media Cookies: Our Site may include pixels or tracking scripts from third-party platforms (such as Facebook, Instagram, LinkedIn, and YouTube) that collect information about your visits to display relevant advertising or measure campaign effectiveness. These third parties operate under their own privacy policies.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site. Most browsers allow you to refuse cookies or to alert you when cookies are being sent.

5. How We Use Your Information

We use the personal information we collect to:

Respond to your requests and administer your inquiries
Send you promotional communications about our products, if you have opted in
Send blog update notifications to subscribers
Create aggregated, anonymized data to analyze website usage and business trends
Improve our Site, products, and marketing initiatives
Evaluate employment candidates

Aggregated information does not identify individual users and may be shared with affiliates or agents for business development and operational purposes.

6. When We Disclose Your Information

We do not sell your personal information. We may share your personal information in the following limited circumstances:

Authorized Agents and Service Providers: Selected employees, dealers, agents, suppliers, and representatives appointed by the Company may access your personal information to assist with operating the Site, administering requests, or managing marketing programs. These parties are required to adhere to this Privacy Policy and are prohibited from disclosing personal information to third parties except as required by law.

Legal Compliance: We may disclose personal information to federal, state, or local authorities when required by law, court order, or in connection with any investigation involving our Site or electronic communications.

Business Transfers: In the event of a proposed or actual merger, acquisition, sale of assets, or similar corporate transaction, personal information may be transferred to the involved parties, provided they agree to adhere to the principles in this Privacy Policy.

7. Social Media

Our Site links to and integrates with our social media pages on Facebook, Instagram, LinkedIn, and YouTube. When you interact with our content on these platforms, or when our Site loads social media plug-ins or pixels, those platforms may independently collect information about you. We are not responsible for the data practices of these platforms. We encourage you to review their respective privacy policies before engaging with our content on those platforms.

8. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and loss. These measures include access controls, secure storage practices, and data minimization.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Retention and Destruction of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable laws and regulations, or as otherwise operationally required. When personal information is no longer needed, it is securely destroyed or anonymized in a confidential manner.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Virginia Residents (Virginia Consumer Data Protection Act — VCDPA):

Right to access and confirm whether we process your personal data
Right to correct inaccuracies in your personal data
Right to delete personal data you have provided to us
Right to obtain a portable copy of your personal data
Right to opt out of the sale of personal data or targeted advertising

California Residents (California Consumer Privacy Act — CCPA/CPRA):

Right to know what personal information we collect and how it is used
Right to delete personal information
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information
Right to non-discrimination for exercising your privacy rights

Other US States: Residents of Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights. We will honor verifiable requests consistent with applicable law.

To exercise any of these rights, please contact us at info@echonbuildingproducts.com with the subject line “Privacy Rights Request.” We will respond within the time frame required by applicable law.

Opt-Out of Promotional Mailings: If you no longer wish to receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link in any promotional email or by emailing us at info@echonbuildingproducts.com. You will continue to receive transactional and administrative communications.

Updating Your Information: To request changes to or removal of your personal information from our records, please email info@echonbuildingproducts.com with details of your request.

11. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete it. If you believe we may have collected information from a child under 13, please contact us immediately at info@echonbuildingproducts.com.

12. Links to Third-Party Websites

Our Site may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. When you visit linked third-party websites, those operators may collect personal information about you, including through cookies. We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the revised Privacy Policy on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the Site following any changes constitutes your acceptance of the updated Policy.

14. Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you believe we have failed to adhere to it, please contact our Privacy Officer:

ECHON Building Products

180 Pleasant Shade Drive

Emporia, VA 23847

Email: info@echonbuildingproducts.com

We will make reasonable efforts to respond to your inquiry within 7 days.

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